User talk:Jnavas2

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Cingular Wireless FAQ
I saw the same text in the Internet so I marked this article as possible copyright violation. Do you have rights for this text? --Derbeth talk 09:22, 16 November 2005 (UTC)


 * Yes -- I authored this material, which is entirely original, first posted to alt.cellular.cingular, and copied from there to other places. --John Navas 10:04, 16 November 2005 (UTC)

Anon edits on Cingular FAQ
Hey

Probably wondering who this person doing anon edits on your FAQ for Cingular is; well it's me. Just some background, I work in the Cingular data support center, and work with both "blue" and "orange" customers.

Cheers

--24.19.197.36 00:13, 28 November 2005 (UTC)


 * Thank you. --John Navas 21:05, 28 November 2005 (UTC)

Hey
Please see comments on Cingular Wireless faq talk page. --Admrboltz 05:06, 6 December 2005 (UTC)


 * Answered you there. --John Navas 07:48, 6 December 2005 (UTC)

ISPDA@CINGULARGPRS.COM

 * 1) I know there is a difference between CSD and GPRS
 * Ok
 * 1) Uh huh, I know.
 * 2) I am not confused. But I will belive you for ISPDA for GPRS until I take calls on it not working
 * 3) Same as above
 * --Admrboltz 05:05, 27 December 2005 (UTC)


 * I would be happy to email you the authoritative Cingular documentation. --John Navas 08:53, 27 December 2005 (UTC)


 * Will read tommorow at work. --Admrboltz 02:34, 28 December 2005 (UTC)

CellWiki
Thought you might be interested in CellWiki where I am an admin (it was created in May but only had 3 articles when I took it over. --Admrboltz 09:20, 8 January 2006 (UTC)


 * Thanks. Link added to Cingular Wireless FAQ. --John Navas 22:38, 12 January 2006 (UTC)

Cingular Misinformation by John Navas
John, I always wondered who was steering people in wacky unconfirmed directions with Cingular. First of all, if you have a tech problem with Cingular, a Customer Service Rep also known as Tier 1 can not send you through to Tech also known as Tier 2. In most cases Tier 2 doesn't talk to customers. Secondly Tier 1 has the outmost power to resolve most things without escalating. In fact Tier 1 rep's have extensive training in how to resolve most all types of issues ie: billing & technical. What outdated source information have you obtained in the past that led you to believe that these statements are true? 4/4/2006


 * Rebuttal by John Navas: This information in the FAQ is based on extensive personal experience as a customer, reports from other customers, and confidential reports from Cingular employees. I would nonetheless be happy to revise it given persuasive evidence to the contrary. With regard to your specifics:
 * I have been transferred to Tech Support by Tier 1 reps on several occasions, when particular technical problems couldn't be solved by Tier 1.
 * I have been told many times about the limits of financial authority at Tier 1.
 * Poor training of Tier 1 reps has been apparent on several (but by no means all) occasions.


 * Finally, your complaints don't belong on my User page, which is why I moved them here. In the future, either post to my Talk (discussion) page, or to the Talk (discussion) page for the document at issue. --John Navas 04:39, 19 May 2006 (UTC)

Deletion of "FAQ for alt.internet.wireless"
I'm stunned to find that all pages of this book have been summarily deleted as "not a textbook" without discussion or warning! They represented a great deal of work which hadn't been saved in any other place. Please at least send me the last content. I'd also like an explanation of the reasoning behind this kind of summary execution. --John Navas 05:38, 19 May 2006 (UTC)


 * As you may well be aware, recently at wikibooks we have been looking at what books we have and assessing whether they really meet our inclusion criterion of them being textbooks. The pages you refer to appear to me to fall foul of this and were therefore liable to be deleted summarily without further discussion. You do not indicate whether you disagree with my comment that this book is not a textbook or not.


 * I am quite happy to email you the content of the book (if you provide an email address) or alternatively to temporarily undelete the content to give you an opportunity to copy it. I would also note that, whilst I think the content is not suitable for wikibooks, I do wish you all the best in finding a suitable home elsewhere in wikiworld, Jguk 07:47, 19 May 2006 (UTC)


 * I've posted my detailed objections to your action and rebuttal to your contentions in Votes for undeletion, and ask that any further discussion take place there. Thank you. --John Navas 20:41, 19 May 2006 (UTC)


 * FAQ for alt.internet.wireless has now been reorganized and renamed/moved to Wireless Internet. --John Navas 17:44, 24 May 2006 (UTC)

Cingular Pages

 * 1) Cingular Wireless MEdia Configuration
 * 2) Cingular Wireless FAQ
 * 3) Cingular Wireless Data Connect Configuration

Since these pages all deal with Cingular wireless, I am proposing that we merge these 3 into a single Cingular Wireless book. This has the benefit of being easier to search for, and being a single destination for all information Cingular. Since you are the primary contributor to these books, I will leave the final decision up to you. However, if you do decide that this is alright, I will personally handle all the dirty work myself. --Whiteknight (talk) (projects) 16:03, 25 May 2006 (UTC)


 * Thanks for your constructive suggestion, which makes sense, and for your kind and helpful offer. However:
 * Recent summary FAQ deletions without warning or even notice, notably VfU#FAQ for alt.internet.wireless & VfD#Various FAQ pages, have left a bad taste in my mouth, and made me wonder whether Wikibooks is a safe home for this material. Depending on how that issue comes out, I'll either follow your suggestion (doing the work myself), or move the material to a more hospitable environment, possibly Wikia, or WikiFAQ.
 * The impending merger of "the new at&t" (formerly SBC) and BellSouth may result in Cingular being rebranded as at&t, and I'd rather avoid two successive name changes, so I think it might be a good idea to wait until that's concluded.
 * --John Navas 19:12, 25 May 2006 (UTC)


 * Fair enough, I can't blame you. We mean well at wikibooks, even if it doesn't always appear so. Also, the impending merger is a good point, no sense renaming everything a million times. --Whiteknight (talk) (projects) 19:27, 25 May 2006 (UTC)

Image:Motorola RAZR V3xx.jpg is missing a fair use rationale

 * Addressed. --John Navas (talk) 03:40, 7 July 2008 (UTC)

Rename
There is no need to spam the bureaucrats - I have put your request on WB:RENAME, and I will get to it in a few hours. I'm going to revert your notices to the others. &mdash; Mike.lifeguard &#124; talk 21:22, 5 July 2008 (UTC)
 * Input needed here. &mdash; Mike.lifeguard &#124; talk 23:40, 5 July 2008 (UTC)


 * I didn't "spam" anyone -- I did my best to do the correct thing. Had there been clear, easy to find documentation, I would have done the correct thing in the first place. Suggest you address that issue instead of being so reckless with accusations. --John Navas (talk) 03:31, 7 July 2008 (UTC)