Training Best Practices/Mobile Learning/Podcasting

Technologies Used
The company is experimenting with iPods and Mix Cast Live to create Podcasts for its new managers.

Purpose
To put learners in the environment where the work will be done, using technology they are familiar with.

An Example
Housekeeping Managers need to know how to inspect rooms once a housekeeper finishes cleaning it. We are experimenting with creating a podcast that takes the new manager through a step by step process including what they should be looking for and what has to be captured on the Room Inspection Sheet. The manager would then listen to the podcast in the guest room while following its instructions and capturing results on the Room Inspection Form.

The Goal
Younger generations use iPods in their personal life. Our thought is that they will be more willing to listen and follow the training in the workplace using the same iPod. Also, placing them in the guestroom, they are completely immersed in their learning, enhancing memory and getting the information they need.

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