The Future of Feedback

Primary Contributors: Douglas B. and Dwight W. Allen

=iFeedback: The Future of Feedback=

Why iFeedback

 * Accelerating and continuous change
 * Globalization
 * Teamwork and collaboration
 * Necessary for learning
 * Empowered individuals are more productive
 * Flattened organizations
 * Trust

Follow-on
Speed and flexibility

Principles of Effective Feedback

 * All learning is based on feedback and encouragement
 * Attention is the prerequisite
 * The importance of both intentional and non-intentional learning
 * Incidental learning
 * Serendipitous learning
 * Unexpected learning
 * Fortuitous learning
 * Service learning
 * Professional expertise
 * Just in time learning
 * Learning on demand
 * Secrets of 2+2

Common Shortcomings of Traditional Feedback Tools

 * Feared
 * Ineffective
 * Not timely
 * Laundry list
 * Generic, without useful detail
 * Little or no built-in follow-up or consequence
 * Not prioritized

Making Feedback a Habit

 * Overcoming fear of feedback
 * Learning to crave feedback
 * Understanding the value of real-time feedback
 * Learning to give successful feedback

2+2: An example of real-time feedback

 * The five secrets
 * Balanced
 * Timely
 * Focused
 * Specific
 * Follow-up

The Foundations of iFeedback

 * Data Entry
 * Digital Data
 * On-line Editing
 * Data Retrieval
 * Search Engines
 * Information Management
 * Information Access
 * Knowledge Generation
 * Assessment
 * Change

iLoops: Iterative Knowledge

 * Software version updates
 * Literary themes and plots
 * Movie remakes
 * Renovate and rebuild
 * Hybrids
 * Art and architecture styles
 * Open source
 * Wikis

iRoadblocks

 * Recognition and ownership
 * Fair compensation
 * Corruption and appropriation
 * Secrecy and proprietary rights
 * Confidentiality and privacy
 * Legal issues
 * Time
 * Access to technology
 * Confusion and messiness
 * Lack of stability
 * Compatibility
 * Keeping up and retraining

Next Steps

 * Embracing new technologies
 * Individual attitudes and skills
 * Management and administrative skills and attitudes
 * Organization change and development
 * Access to tools