Talk:MagicJack/Support Resources/FAQ

I recommend introducing a new section that deals with "Complaints and known drawbacks"... Things like:

1. Lousy tech Support 2. delay in "ringing" in outgoing calls 3. delay in conversations 4. most phones will not ring for incoming calls 5. poor knowledge base Worldedixor (talk) 20:40, 15 February 2009 (UTC)

after the 3/2010 upgrade, the current method of starting mj without splash screen doesn't work so well. the softphone still works, but the outlook addon no longer functions. seems that it only works if magicjackloader.exe is used. using magicjack.exe to start seems to break the connection to the usb drive.

Suggested change in General > How can I contact MagicJack?
At the end of this section, it states: "As a last resort, some people have reported success emailing the founder:"

Probably won't work any more since the founder, Dan Borislow, died from a heart attack (myocardial infarction) in Jupiter, Florida on July 21, 2014, reportedly after playing in an adult league soccer match. Source: http://www.businessweek.com/news/2014-07-22/dan-borislow-whose-magicjack-started-internet-calls-dies-at-52

76.196.5.73 (discuss) 02:06, 22 December 2014 (UTC)