Talk:How to use a Motorola DVR/Resets

A little confusing on the full reset - the warning states that it will delete your DVR settings, but that it won't delete your DVR settings...which is it, please?

Huh?
"The DVR should be turned on. Press CABLE, POWER to turn off the box."

Should it be "turned on," or "off"? Good grief.

Full reset procedures
Can't be bothered to type it out properly, but I know almost all reset procedures as it is part of my job.


 * 1) DCT 700/1200 : unplug power, plug it back in while holding the Power button on the remote. As soon as the front LEDs light up, release Power and type 328. Both LEDs should light up twice to confirm reset
 * 2) DCT series  (6200 to 6416 to 3416) : unplug power, hold Power and Select on front panel and plug back power. Release power and select once front screen displays 88:88
 * 3) DCX 700 : plug power cord, once front LEDs light up, press and hold OK/Select, until one of the 3 LEDs turn off then dial 328 on the remote
 * 4) DCX 3400 : unplug power, plug it back in and immediately press both Power and Select on the front panel, timing is key and can be hard to pull off
 * 5) DCX 3510/3520 : unplug power, plug it back in while holding Ok/Select on the remote. Once REC1 and REC2 indicators light up on front screen, release OK and type 328 on the remote. Front panel should display COLD.

As I work for a local cable provider, I can send Cold Reset signals to all STBs remotely so I rarely need to use those. Also...

Misc. checks

 * All the following can be accessed by accessing the Diagnostics screen. The process is described in the Hard drive reset section.

Download status

 * Accessing D08 Code Modules can display the download status for resetted STBs. The last two lines display the firmware versions for the actual software and the iGuide for that particular STB, it's state (Enabled, Disabled or Loading) and various other information. In the Loading state, the number displayed next to SEG in the header displays the remaining amount of "packets" needed to complete the download. Pressing the Down arrow refreshes that number.
 * D03 OOB Status displays the relevant info for the carrier signal. SNR level should be above 17 or 18dB. If below that value, the guide can have trouble downloading. N/A means the STB is probably broke.
 * D04 Inband Status displays relevant info for each tuner. SNR levels should be above 32dB for SD channels and above 34-35dB for HD channels. Lower values can lead to "mosaic" artifacts in the image. Issues can be bad cabling and/or connections.
 * D13 DVR/HDD Status displays info for the internal and external hard drives. Should be self-explanatory.