Talk:Directing Technology/Maintain

Roles and Responsibilities
Let us decide on the roles and responsibilities for each one of us. As a starting point we are working on the outline of the chapter drafted by Bobby. After the initial research we will be able to come up with a complete outline of what we will include in this chapter.

UPDATES
11.27.07

Hey guys, I moved the roles and responsibilities section to the top like Dr. G. requested.

Bobby

11.20.07

Hey guys,

I also got through all the material in our section and I'm incredibly relieved. Our content seems very solid. As far as your point Naime, I am concerned about being too verbose as well, however I don't want to miss anything either. I tried to briefly revise minor details here and there and that is why i created an external page for my training section. But, I think I have a decent balance. Please let me know if you feel a section is lacking information and if another section contains too much information. I'm looking forward to our presentation. Thanks for everything guys.

Bobby

Good job Naime and Bobby..This sections looks great now. I have finally completed maintaining technology page. I have also read your section and I think its fine. Your table looks fine in my browser and I think its useful and you can keep it. Lets see what others think after we present on Tuesday. ~Ali

11/16/07

Hi Bobby and Ali,

i have read all of your sections. these are looking nice. i was woorrying abut curriculum integration support. you have touched this issue on the training section,Bobby. i am satisfied with this.

my other concern is warranties and licensing. i think ali, you have wtitten something on maintenance agreements section. it looks nice, too.

ali, i have seen your little "i" icon on your section. it looks well, too.

on the other hand, i have added a table to my section tech. support staff. i thought it would be nice to summarize everything in a table for visual learners.i donot know how it looks on your browser. let me know. i can work on it.However, do not forget my limited ability on HTML.

i am worrying about the heavy text issue. remember, paige has pointed that out about the others presentation. i do not know should i bullet everything. what do you think it is oky with this.

again that is me naime,

i canoot reach my lehigh e mail account if you want any concern about chapter you can e mail my gamil acoount also. ''thanks ali (i guess)... i have been working onn my chapter hardly. i have a question on your section, when i click maintaining technology, it starts a new page, i am trying to figure that out.i wan to do the same with yours because it looks nicer (i had look to the other groups they are ot starting anew page for each section, i donot know we have to or not, but yours looks nicers and cleare and more organized.)

and also thanks about references... i have just learned it.

and guys, about software support i named this sectiona physical and electronic security. or should it be software supporting.

my other question is where i should talk about warranties...

i havenot got anything form Bobby, yet.''

Good job Naime. I just saw what you posted under supporting technology. If you are having difficulty in adding references I can help you here. ______________________

when you need to insert reference just type this this will be marked as reference and it will added to the bottom of page under reference.

Did Bobby email Dr.G about the class presentation on our chapter. When is our presentation. I am trying to add more to maintaining technology section. I am looking for some graphics and samples to put there.~ali

Maintaining and Supporting technology
I found a very useful document published by National Center for Educational Statistics. According to this document, we should address the following when talking about maintenance and support.


 * Resources and ideas for establishing support system and tracking maintenance incidents and support calls
 * Suggestions for ensuring quality technical support and thorough maintenance.
 * Understanding the need to include maintenance and support in new technology purchases, including personnel resources.

Maintaining

 * Hardware
 * Software

Supporting

 * Setting expectations
 * What is your vision?
 * How do you plan to ensure achievement of these expectations?

Ensuring quality, and effectiveness Solid synergy between education and technology Starting from nothing organizing materials used to plan into a presentation selling how to support technology technology implementation requires nuturing

Training

 * technology staff
 * PD for instructional technology
 * explaining uses and applications
 * setting rules and boundaries

Useful Resources
Let us list any resources that we find may helpful. List any Websites, books or other documents.

U.S. Department of Education, National Center for Education Statistics. Technology in Schools: Suggestions,Tools, and Guidelines for Assessing Technology in Elementary and Secondary Education, NCES 2003–313
 * http://nces.ed.gov/pubs2003/2003313.pdf

I want to click an external link and open a new browser window but don't know how to do it. Can someone help me? Thanks. (Pchu 07:05, 20 November 2007 (UTC)=Pei)

Great job guys. I loved the link to a new page that you added to each section. We were thinking about doing it to our page but decided against it. Yours really works for you.