Professional and Technical Writing/Table of Contents

= Table of Contents = Original TOC

Front Matter

 * Book Abstract
 * Cover Page
 * Table of Contents
 * Dedication
 * How to Turn the Page

Chapter 1. About Professional Writing
Chapter Overview

Chapter 2. The Rhetorical Nature of Technical and Professional Writing
Chapter Overview
 * Basic Assumptions and Potential Complications
 * Rhetorical Framework: Author-Subject-Audience
 * Appreciating Technical Communication Audiences
 * The Special Nature of "Subject" in Technical Communication
 * Developing an Authorial Voice
 * Persuading the Reader
 * The Many Contexts of Communicating Technical Information

Chapter 3. Ethics and Technical Communication
Chapter Overview
 * Legal Issues and Communications
 * Appreciating Different Cultures

Part II - General Process
Section Overview

Chapter 4. The Basics of Technical Communication
Chapter Overview
 * Guidelines for Creating Your Own Voice
 * Revising and Editing Documents
 * Documenting Your Sources

Chapter 5. Designing Documents
Chapter Overview
 * General Design Concepts
 * Document Organization
 * Organizational Patterns
 * Front Matter: Contents, Lists and More
 * Back Matter: Appendices, Glossaries and More
 * Effective Tables
 * Charts and Graphs
 * Photos and Illustrations
 * Usability Testing of Technical Communications

Part III - Specific Procedures
Section Overview

Chapter 6. Career Documents
Chapter Overview
 * Résumés and CVs
 * Cover Letters

Chapter 7. Business Communications
Chapter Overview
 * Beginning A Communication
 * Business Letters
 * Writing Memos
 * Composing E-Mail
 * Website Design

Chapter 8. Composing Business Reports and Proposals
Chapter Overview
 * Planning Reports
 * Preparing Business Proposals
 * Preparing Feasibility Studies
 * Presentations

Chapter 9. Technical Instructions
Chapter Overview
 * Writing Technical Instructions
 * The Value of Visual Instructions

Chapter 10. Team Communications
Chapter Overview
 * Project Management
 * Organizing Teams

Part IV - Reference Materials

 * Additional Information
 * A History of this Text
 * Frequently Asked Questions

Back Matter

 * Glossary

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