Handbook of Management Scales/Supplier relationship

Items

 * We strive to establish long-term relationships with suppliers.
 * Our suppliers are actively involved in our new product development process.
 * Quality is our number one criterion in selecting suppliers.
 * We rely on a small number of high quality suppliers.

Source

 * Flynn et al. (1994): A framework for quality management research and an associated measurement instrument. Journal of Operations Management, Vol. 11, No. 4, pp. 339-366.