Handbook of Management Scales/Supplier operational performance

Description
The authors identify key constructs related to supply chain management. Based on a systematic instrument develop process, they develop a set of reliable, valid, and unidimensional measurement scales.

Items

 * Volume flexibility (0.66)
 * Scheduling flexibility (0.77)
 * On-time delivery (0.79)
 * Delivery reliability/consistency (0.78)
 * Quality (0.49)
 * Cost (0.78)

Source

 * Chen/Paulraj (2004): Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management, Vol. 22, No. 2, pp. 119–150

Comments
These items seem to be formative rather than reflective.