Handbook of Management Scales/Social participation

Description
The authors reconceptualize organizational citizenship behavior (OCB) in terms of civic citizenship and propose a new OCB measurement. It uses five categories of citizenship: loyalty, obedience, social participation, advocacy participation, and functional participation. Based on data from 950 employees, support is found for the measurement's construct validity.

Definition
Organizational citizenship can be conceptualized as a global concept that includes all positive organizationally relevant behaviors of individual organization members.

Hereby, organizational participation is interest in organizational affairs guided by ideal standards of virtue, validated by an individual's keeping informed, and expressed through full and responsible involvement in organizational governance.

Particularly, social participation can be understood as concerning forms of participation that are noncontroversial and that involve interaction with other individuals.

Items

 * Only attends work-related meetings if required by job (R). (0.67)
 * Shares ideas for new projects or improvements widely. (0.65)
 * Keeps informed about products and services and tells others. (0.62)
 * Works so personal appearance is attractive and appropriate. (0.61)
 * Is not involved in outside groups for benefit of organization (R). (0.48)

Source

 * Van Dyne, Graham & Dienesch (1994): Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation. Academy of Management Journal, Vol. 37, No. 4, pp. 765–802

Comments
The value of Cronbach's alpha was below 0.70 and, thus, too low. The factor loading of the last item was very low.

Related Scales

 * Advocacy participation
 * Functional participation