Handbook of Management Scales/Interorganizational loyalty

Description
A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance.

Items

 * We tell others that our supplier is a good company with which to do business.
 * We sometimes sacriﬁce our own best interests in order to provide additional beneﬁts to our supplier.
 * We promote our supplier’s products/ services to others.

Source

 * Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242.

Related Scales

 * Interorganizational altruism
 * Interorganizational compliance
 * Interorganizational tolerance
 * Loyalty
 * Supplier commitment