Handbook of Management Scales/Interorganizational altruism

Description
A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance.

Items

 * We go out of our way to help our supplier with business related issues if we sense that they are in need.
 * We provide assistance to our supplier if they ever have a problem in an area where we have expertise.
 * We sometimes volunteer our resources in order to lighten our supplier’s workload.

Source

 * Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242.

Related Scales

 * Interorganizational compliance
 * Interorganizational loyalty
 * Interorganizational tolerance