Handbook of Management Scales/Integration

Description
Three relational competencies were identified: communication, cooperation and integration.

Definition
Integration refers to the process of combining efforts to integrate supplier and customer information and inputs into internal planning (Swink et al., 2007).

Items
To what extent do the statements apply to the relationship of your company with your suppliers and customers? (1 – strongly disagree; 7 – strongly agree):


 * We have full access to joint planning systems. (0.80)
 * We synchronize our production plans. (0.67)
 * We carry out joint electronic data interchange. (0.62)
 * We have knowledge of inventory mix/levels. (0.77)

Source

 * Wieland/Wallenburg (2013): The Influence of Relational Competencies on Supply Chain Resilience: A Relational View. International Journal of Physical Distribution & Logistics Management, Vol. 42, No. 4, pp. 300-320. Adapted from Frohlich/Westbrook (2001).

Related Scales

 * Communication
 * Cooperation

Description
Based on learning theory and multilevel thinking, measures were developed and validated for four types of team learning processes, as “team learning originates in individual intuition, is amplified through interpretation and integration, and manifests itself at the team level via the codification of collective cognition and action”.

Definition
Integration is defined as “the process of developing shared understanding among individuals and of taking coordinated action through mutual adjustment” (Crossan et al., 1999, p. 525).

Items

 * In our team, we managed to agree upon the actions and activities that we should perform. (0.86)
 * In our team, we shared information, ideas and results while performing project tasks. (0.96)
 * During the project, our team developed and experimented with a number of different implementation scenarios, project deliverables, prototypes or production designs. (0.96)

Source

 * Kostopoulos et al. (2013): Structure and Function of Team Learning Emergence: A Multilevel Empirical Validation. Journal of Management, Vol. 39, No. 6, pp. 1430–1461