Handbook of Management Scales/Information sharing quality

Description
The article examines three factors of intellectual capital: Worker expertise, information sharing quality, and team psychological safety.

The 5-point Likert-type scale for information sharing quality was developed from previous literature in order to assure content validity. Items from Earley/Mosakowski (2000) and Moenaert/Souder (1996) were modified.

Definition
Both the quality of an organization’s information and the value of its information systems reflect the organization’s information sharing potential.

Items

 * The implementation team members talked openly and freely. (dropped after confirmatory factor analysis)
 * Implementation team members did not seem to understand what one another was saying during their discussion. (reverse coded; dropped after confirmatory factor analysis)
 * When implementation team members shared information, it was likely to be used.
 * Team members shared information in useful formats.
 * Team members often shared valuable information.

Source

 * Lee et al. (2011): The roles of worker expertise, information sharing quality, and psychological safety in manufacturing process innovation: An intellectual capital perspective. Production and Operations Management, Vol. 20, No. 4, pp. 556–570

Related Scales

 * Information sharing
 * Internal quality information usage