Handbook of Management Scales/Firm's financial performance over the past 5 years

Items
(1/decreased significantly - 3/remained constant - 5/increased significantly)


 * Return on investment
 * Profits as a percent of sales
 * The firm’s net income before taxes
 * The present value of the firm

Source

 * Carr/Pearson (1999): Strategically managed buyer–supplier relationships and performance outcomes. Journal of Operations Management, Vol. 17, No. 5, pp. 497-519.

Comments
In general, particular attention needs to be paid to the measurement of performance. A review of the operationalization of organizational performance by Richard et al. (2009) highlights the limited effectiveness of commonly accepted measurement practices. Their article is strongly recommended for reading: [http://jom.sagepub.com/content/35/3/718.abstract Richard et al. (2009): Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, Vol. 35, Nr. 5, pp. 718-804.]

Related Scales

 * Comparative organizational performance
 * Cost performance, delivery performance, flexibility performance, and quality performance
 * Performance
 * Organizational performance: liquidity, profitability, growth, stock market performance