Handbook of Management Scales/Coordination of decision making

Items

 * Generally speaking, everyone in the plant works well together.
 * Departments in the plant communicate frequently with each other.
 * Departments within the plant seem to be in constant conflict. (R)
 * Management works well together on all important decisions.

Source

 * Flynn/Flynn (1999): Information-Processing Alternatives for Coping with Manufacturing Environment Complexity. Decision Sciences, Vol. 30, No. 4, pp. 1021-1052. Adapted from: Georgopoulous/Mann (1962).