Handbook of Management Scales/Comparative organizational performance

Items

 * Our profits have been generally above the industry average.
 * Our return on assets have been generally above industry average.
 * Our inventory turnover ratio has been generally higher than industry average.

Source

 * Bardi et al. (1994): Logistics Information Systems: The Strategic Role of Top Management. Journal of Business Logistics, Vol. 15, No. 1, pp. 71-85.

Comments
In general, particular attention needs to be paid to the measurement of performance. A review of the operationalization of organizational performance by Richard et al. (2009) highlights the limited effectiveness of commonly accepted measurement practices. Their article is strongly recommended for reading: [http://jom.sagepub.com/content/35/3/718.abstract Richard et al. (2009): Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, Vol. 35, Nr. 5, pp. 718-804.]

Related Scales

 * Cost performance, delivery performance, flexibility performance, and quality performance
 * Firm's financial performance over the past 5 years
 * Performance
 * Organizational performance: liquidity, profitability, growth, stock market performance