Handbook of Management Scales/Buyer communication

Items

 * OEM communicates openly and honestly to the supplier.
 * OEM provides timely information to the supplier.
 * OEM provides adequate amounts of information to the supplier.

Source

 * Zhang et al. (2009): Do buyer cooperative actions matter under relational stress? Evidence from Japanese and U.S. assemblers in the U.S. automotive industry. Journal of Operations Management, Vol. 27, No. 6, pp. 479–494.

Related Scales

 * Information sharing