ERP Internals/Data Tables/Customer/Customer Interaction

This table contains one record for every interaction between the business and the customer. This table is key to Customer Relationship Marketing.

Used by: Accounts Receivable, CRM

Key: Customer Number, Date/Time

Fields:
 * Customer Number
 * Date/Time
 * Type (Telephone,Face-to-face,etc.)
 * Employee Number(s)
 * Location
 * Customer Attendees
 * Notes